- Serve with heart and compassion
- Foster teamwork and unity
- Act with integrity and accountability
- Be innovative
- Go above and beyond
Responsible for providing a variety of paying and receiving functions for members in person, via phone, and through the mail, including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with bookkeeping and checking account problems. Answers members’ questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned side-jobs including various clerical and receptionist functions, and assists other Member Service Representatives with duties as required. Serves members promptly and professionally.
Consumer Loan Manager
Responsible for planning, organizing, and directing the activities of the Consumer Loan Department, including loan promotions and extension of installment credit to Credit Union members. Ensures that such credit operations are in accordance with established policies, procedures, and legal requirements, and result in a maximum volume, appropriate profit, and minimum delinquency ratios.